F&I Performance Podcast


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Sym-Tech Dealer Services is a leading Canadian Finance and Insurance provider to the retail automotive industry, delivering performance to dealer, dealer group and OEM clients nationwide. Sym-Tech offers industry-proven training, dave® technology solution that includes an F&I menu, and a full suite of products.

Episode 05: Annie D & Lindsay Duffield

Lindsay Duffield, Executive Vice President, Amynta OEM and Annie Deslauriers, Vice President Customer Experience and Operations look at the current state, trends, and how Dealers and OEM’s embrace digital.

Watch The Full Episode Here.



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Episode 04: Sheldon D’Souza & Jordan H.

Sheldon D’Souza & Jordan Hearn discuss how the shift to remote sales during the Covid-19 pandemic has increased the urgency for Dealers to seize opportunities for new ways of serving online.

Watch The Full Episode Here.



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Episode 02: David Mildenberger & Drew F.

David Mildenberger, Zone Vice President, Sales, Ontario & Eastern Canada and Drew Ferguson, Senior Regional Manager, discusses Service Department sales opportunities and strategies for Dealerships. Tune in for the full conversation.

Watch The Full Episode Here.



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Episode 01: Sheldon D’Souza & Steve M.

Sheldon D’Souza, Associate Vice President, Field Operations and Steve MacIsaac, Zone Vice President, Sales, Western Ontario & Western Canada, provide insight on the Virtual F&I process and how it can generate revenue for Dealers today.

Watch The Full Episode Here.


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Episode 03: Ziad Ferzli & Todd Growden

Ziad Ferzli & Todd Growden discuss the expiring Customer. In this episode, we look at opportunities and strategies on how to offer F&I products to Customers whose manufacturer warranty is nearing expiry.

Watch The Full Episode Here.