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Episode 106 – Bill Harvey
Skinny chats with Bill Harvey (Dynamix International) about getting the buy-in from staff, the goal of a salesperson, investing in yourself and branding.
Episode 105 – Paul Long
Skinny chats with Paul “The Dodgefather” Long about all things branding. They get into who you are on-camera vs off camera, what does branding mean to you, why you can’t force people to do video, and why customers always remember the little things you do for them.
Episode 104 – Sandy Zannino
In this episode Sandy Zannino (Innovative Auto HR) discusses how HR is like internal customer service, the changing demographics in the workplace, building and inclusive culture at your dealership, and why Gen Z are so naturally entrepreneurial.
Making The Dealership More Efficient
If You’re Like Every Other Dealership At The Moment, Looking For Ways To Maintain Your Profitability, Then Look At The Following Areas.
The Importance Of Prospect Communication
We Should Always Be Communicating. Even When The Doors Are Closed. Why? Because Someone Else Will If We Don’t. Stay On Top Of It.
Establish A Personal Brand
Though many salespeople commit to establishing a personal brand, actually doing it can be difficult.
It’ okay that we get overwhelmed.
The Solid Customer Journey
A Well-Balanced Team Of Average Players Can Be More Successful If They Execute Their Strategy Correctly. Learn How To Do Just That.
Maintaining A Positive Company Culture
So, How Do We Maintain A Positive Culture? One That Keeps People Coming In To Sell Our Cars Or Turn Our Wrenches?
Empowering Your Staff
Personal Performance Won’t Win Championships. Think About Our People. A Good Manager Will Take 0% Of The Credit And 100% Of The Blame.