Join us as we take an insider look into the world of strategy in the automotive industry. From marketing to operations and everything in-between, take part in daily conversations with leaders in the industry with Strategy Mob.
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During this episode I jam with Squire Pettis about the taboo service upsell. We discuss what should be upsold, how to upsell the right way, and hot to compensate for the upsell without sacrificing customer experience.