Episode 105 – Paul Long

Episode 105 – Paul Long

Skinny chats with Paul “The Dodgefather” Long about all things branding. They get into who you are on-camera vs off camera, what does branding mean to you, why you can’t force people to do video, and why customers always remember the little things...
Episode 104 – Sandy Zannino

Episode 104 – Sandy Zannino

In this episode Sandy Zannino (Innovative Auto HR) discusses how HR is like internal customer service, the changing demographics in the workplace, building and inclusive culture at your dealership, and why Gen Z are so naturally entrepreneurial. Subscribe to Audio...
Episode 103 – Bill Harvey

Episode 103 – Bill Harvey

Skinny chats with Bill Harvey (Dynamix International) about the 4 levels of learning, why 60% of customers want to buy online, why who you buy from is more important than what you buy and why the walkaround isn’t dead. Subscribe to Audio Subscribe to...
Episode 102 – Brandon Smith

Episode 102 – Brandon Smith

Skinny chats with Brandon Smith (Steele Chevrolet Buick GMC Cadillac) about his transition from an F&I manager to a sales manager, the unhealthy competition between sales and F&I, whether it’s time to phase out the role of F&I manager and the...