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PODCASTS

Episode 106 – Bill Harvey

Episode 106 – Bill Harvey

Skinny chats with Bill Harvey (Dynamix International) about getting the buy-in from staff, the goal of a salesperson, investing in yourself and branding.

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Episode 105 – Paul Long

Episode 105 – Paul Long

Skinny chats with Paul “The Dodgefather” Long about all things branding. They get into who you are on-camera vs off camera, what does branding mean to you, why you can’t force people to do video, and why customers always remember the little things you do for them.

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Episode 104 – Sandy Zannino

Episode 104 – Sandy Zannino

In this episode Sandy Zannino (Innovative Auto HR) discusses how HR is like internal customer service, the changing demographics in the workplace, building and inclusive culture at your dealership, and why Gen Z are so naturally entrepreneurial.

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Episode 103 – Bill Harvey

Episode 103 – Bill Harvey

Skinny chats with Bill Harvey (Dynamix International) about the 4 levels of learning, why 60% of customers want to buy online, why who you buy from is more important than what you buy and why the walkaround isn’t dead.

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Episode 102 – Brandon Smith

Episode 102 – Brandon Smith

Skinny chats with Brandon Smith (Steele Chevrolet Buick GMC Cadillac) about his transition from an F&I manager to a sales manager, the unhealthy competition between sales and F&I, whether it’s time to phase out the role of F&I manager and the benefit of looking beyond the 30 day sales cycle.

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Episode 101 – Andrew Sweet

Episode 101 – Andrew Sweet

Andrew Sweet (Co-Founder Drivably) talks with Jason about customer’s selling their own cars, the economic impact of COVID on the auto industry, car subscription services and the divide between a customers love of a new car and hate of the dealership.

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Episode 100 – John Brennan

Episode 100 – John Brennan

John Brennan (Corporate Trainer, Author of: The E.I. Connection) talks with Jason about the ways you can learn to develop your emotional intelligence. John gets into what emotional intelligence is, how you can understand your emotions and choose your attitude, as well as how the thing people want most of all is praise and recognition.

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Episode 99 – Dean Stoneley

Episode 99 – Dean Stoneley

Dean Stoneley (General manager for North America truck at Ford) discusses the exciting future of electric and connected vehicles. They get into how EV’s will effect service operations, how dealers can get prepared for selling these vehicles, as well as how EV’s will allow the customer’s relationship with the dealer to continue even after they leave the dealership.

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Episode 98 – Nathanael Greklek

Episode 98 – Nathanael Greklek

This is the best conversation I have ever had from the storage room of a dealership. During this podcast I talked with Nathanael Greklek about branding vs marketing, live events best practices, supporting staff with their branding efforts, and how to scale yourself.

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Episode 97 – Colin Richardson

Episode 97 – Colin Richardson

This is a great conversation I had with Colin Richardson about the death of the F&I box, lack of showroom traffic, how the sales structure has to change, and the death of the salesman.

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Episode 96 – Daniel Gomez

Episode 96 – Daniel Gomez

Check out this great podcast with Daniel Gomez. We chatted about how to maintain a giving mindset, managers connecting with sales staff, confidence coaching, and how to train the new green peas.

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Episode 95 – Kyle Mountsier

Episode 95 – Kyle Mountsier

I had such a great time jamming with Kyle Mountsier. We talked about defining your dealership’s process than work back towards tech, how to own your content and marketing strategy and the importance of a single point sales person.

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Episode 94 – Durran Cage

Episode 94 – Durran Cage

Durran Cage and I started our careers at competing dealerships down the street from each other. It is so serendipity that so many years later we connect in a Clubhouse room. During this podcast we discussed the hybrid approach to training, vroom challenging dealers to do better at branding, OEM involvement with dealers digital retailing efforts, and dealership leaders coaching their staff.

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Episode 93 – Russell Hill

Episode 93 – Russell Hill

Russell Hill (FixedOPSMarketing) talks with Jason about finding out your “Why” and using that to help drive you, how much the industry has changed in the past year and how to build value with the customer.

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Episode 92 – Yvan Laviolette

Episode 92 – Yvan Laviolette

I had a great conversation recently with Yvan Laviolette Sales and Leasing consultant at Tristar Mercedes-Benz Moncton. We chatted about the stigma of being a car salesperson, exceeding the customers expectations, video lead response, getting over the fear of judgement and transferable talents.

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Episode 91 – Frank Lopes

Episode 91 – Frank Lopes

What a fun conversation I had with none other than Franks Lopes. We discussed the positive effects the last 12 months has had on our industry, ways to process our way to profitability, how there is no such thing as a magic diet pill and the power of goal setting.

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Episode 90 – Carla Ksonzek

Episode 90 – Carla Ksonzek

Carla Ksonzek (President of UpinMotionInc) talks with Jason on the Strategy Mob Podcast about how the customer experience has changed drastically during the pandemic, how one of the most important things you can is to treat yourself like a customer to determine what the customer wants, as well as what it means to be buyer-centric and how you can apply that to service, sales and BDC.

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Episode 89 – Steve Roessler

Episode 89 – Steve Roessler

Lead engagement strategies, Digital retailing, Lead Response Syntax, Video best practices are just a handful of topics that I discussed with Steve Roessier recently. We had so much fun laughing and discussing best practices. I know you are going to enjoy this podcast.

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Episode 88 – Squire Pettis

Episode 88 – Squire Pettis

During this episode I jam with Squire Pettis about the taboo service upsell. We discuss what should be upsold, how to upsell the right way, and hot to compensate for the upsell without sacrificing customer experience.

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Episode 87 – Tom Kline

Episode 87 – Tom Kline

You are going to really enjoy this podcast. Tom Kline and myself jammed about dealer liability, AD complicity and resolving staff and customer concerns. This is not the sexy part of the business but it is so important that as dealers we have the right processes in place.

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Episode 86 – Russell Gentry

Episode 86 – Russell Gentry

During this podcast I have a blast discussing all things data. We discussed the very time sensitive cookie wars as how Russell calls it cookie armageddon, and how it impacts automotive marketing. Plus we review the need for dealers to control and protect their own data.

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Episode 85 – Andrew Compton

Episode 85 – Andrew Compton

Checkout my conversation with Andrew Compton. We discussed what is a good vendor, worst vendor stories, and vendors being in synergy with their dealer clients.

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Episode 80 – Ammun Khurshid

Episode 80 – Ammun Khurshid

Today Jason jams with Ammun Khurshid. They discuss what real leadership is, doing more than your job entails, and how to redefine the f and i experience for the customer.

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Episode 78 – Simon Bowkett

Episode 78 – Simon Bowkett

Simon Bowkett (founder of Symco Training) talks with Jason about how the most successful companies have brick and mortar stores as well as an emphasis on technology, how every deal is made up of 3 sales (selling yourself, the product and then the deal), also how doing well selling cars can actually cover up issues you may have in your dealership.

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Episode 77 – Meghan Brazil

Episode 77 – Meghan Brazil

On this podcast I jam with Meghan Brazil. We discuss sales persons social branding, building a social media routine, how to get over the fear of being on video, and more!

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Episode 76 – Joey Little

Episode 76 – Joey Little

Joey Little is just a cool guy to chat with we discussed committing to your brand, exceeding vendor expectations, the hustle of the Bell 2 Bell, and more!

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Episode 74 – Jeff Schuster

Episode 74 – Jeff Schuster

Today Jason jams with Jeff Schuster. They discuss inventory levels for 2021, having fluid business plans, and what the future forecast is for the automotive industry.

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